Visitor Survey 2011/12
We would like to find out your impressions of 'The World of James Herriot'. Your observations will help us to consider changes to the way in which we develop, manage and improve this attraction.				Please could you take a few minutes to complete this survey following your most recent visit. All completed surveys will be entered into a Prize Draw and one lucky winner will receive a boxed set of 'All Creatures Great and Small' books! Thank you for your time. We hope you have enjoyed your visit.
How to complete this survey Please tick the boxes where indicated. Some questions allow you to make comments. Please give as much information as possible. Skip any questions you do not wish to answer. The survey should take no longer than five minutes to complete. Please continue to the end of the survey and select 'Submit' in order to complete. The progress bar below will indicate your position throughout the survey. Select 'Next' to continue.

Q1 Is this your first visit to 'The World of James Herriot'? (please tick one box) Yes, this is my first visit No, I've visited here before   How many times have you visited before?   Q2 How long has your visit lasted today? (please tick one box) Up to one hour 1 to 2 hours 2 to 3 hours More than 3 hours

Q3 Using the smiley faces, please rate your satisfaction with the following parts of your visit to 'The World of James Herriot' today: (please tick one box per line)       Value for money     Staff service     Exhibits & displays     Information boards     Ease of finding your way around     Content of the shop     Directions to the museum     Your visit overall     If you ticked   to any of the above, please explain further:

Q4 Would anything else have improved your enjoyment of your visit today? (please tick as many boxes as appropriate) Educational experience Guided tour On site cafe More interaction with exhibits More museum events More signposting   Any other not listed above, please detail below:

Q5 Which part of the attraction did you enjoy the most? (please tick maximum THREE boxes only) The Real James Herriot Foldyard TV and Film room Car and Garden TV Studios Interactive gallery Veterinary Science rooms Shop

Q6 Did you buy anything in 'The World of James Herriot' shop today? (please tick one box) Yes No

Q7 Would you visit 'The World of James Herriot' again? (please tick one box) Yes No

Q8 If you are a VISITOR to the area, what is the name of the nearest town where you are staying?  (please state)   Q9 In total, how many nights will you be staying? (please tick one box) None (this is a day visit) 1 to 3 nights 4 to 6 nights 7 or more nights Q10 As a visitor, what type of accommodation are/were you using? (please tick one box) Hotel/Guesthouse/B&B Cottage Staying with friends/family Camping/caravan   Any other not listed (please state)

Q11 How did you hear about 'The World of James Herriot'? (please tick as many boxes as appropriate) Return visit Tourist Information Centre Leaflet Internet From a friend or relative Word of mouth   Any other not listed (please state)

Q12 How many people are in your party today? (please state)   Number of Adults   Number of Children Q13 Which age brackets are applicable to your party today? (please tick as many boxes as appropriate) Under 5 yrs old 6 to 11 yrs old 12 to 16 yrs old 17 to 24 yrs old 25 to 34 yrs old 35 to 44 yrs old 45 to 59 yrs old Over 60 yrs old

Q14 For UK visitors only, which town or city do you live closest to?   (please state)   Q15 For overseas visitors only, which country are you visiting from?   (please state)

Q16 Based on your visit today, which of the following most closely matches your opinion of our admission prices? (please tick one box) Too expensive Good value for money I would be prepared to pay more

Q17 Are there any other comments you would like to make about your visit to 'The World of James Herriot' today? (please state)

If you would like to be entered into the Prize Draw, please complete your details below. The draw will take place on 31 March 2012. Good luck!   Name:     Address:     Postcode:     Email:     The information you provide will be held under the Data Protection Act 1998 and will be used by 'The World of James Herriot' only. We may contact you occasionally with details of our products and services.   I do not wish to be contacted (please tick box) Thank you for your time in completing this survey. Please select 'Submit' below to complete.